General Chairs:
Adel M. Alimi [email protected] Univ. Sfax, Tunisia	Daniel Zeng IEEE ITSS President Elect [email protected] Univ. Arizona, USA
Robin Qiu Founder of INFORMS Service Science [email protected] Pennsylvania State Univ., USA
Conference Chairs:
Grace Lin [email protected] Institute for Information Industry, Taiwan	Javier Sanchez-Medina [email protected] Univ. Las Palmas de Gran Canaria, Spain
Habib M. Kammoun [email protected] Univ. Sfax, Tunisia
Program Chairs:
Pavel Kromer [email protected] VSB-TU Ostrava, Czech Republic	Slim Turki [email protected] Luxembourg Institute of Science and Technology, Luxembourg
Mehdi Ellouze [email protected] Univ. Monastir, Tunisia
Workshops & Special Sessions & Tutorial Chairs:
Mourad Abed [email protected] Univ. Valenciennes, France	Mounir Benaissa [email protected] Univ. Sfax, Tunisia
Sponsorships and Industry relations Chair:
Maher Aidi [email protected] Univ. Sfax, Tunisia
Publicity Chairs:
Houssem Turki [email protected] Univ. Sfax, Tunisia	Wael Ouarda [email protected] Univ. Monastir, Tunisia
Publication Chairs:
Hela Lajmi [email protected] Univ. Sfax, Tunisia	Mohamed Ben Halima [email protected] Univ. Sfax, Tunisia
Organizing Chairs:
Mohamed Neji [email protected] Univ. Gabes, Tunisia	Ali Wali [email protected] Univ. Sfax, Tunisia
Local Arrangements Chairs:
Yassine Aribi [email protected] Univ. Sfax, Tunisia	Zied Kechaou [email protected] Univ. Sfax, Tunisia

Program Committee

Abriak Nor-Edine (Ecole des Mines de Douai, France)

Agata Mesjasz-Lech (Częstochowa University of Technology, Poland)

Ahmed Rubaai  (Univ. Howard, USA)

Alaeddine Zouari (Univ. Sfax, Tunisia)

Ali Wali (Univ. Sfax, Tunisia)

Ali Ben Mrad (Univ. Monastir, Tunisia)

Amel Borgi (INSAT, Tunisia)

Amira Hamdi (Univ. Gasfa, Tunisia)

Anand Rangachari (IBM T. J. Watson Research Center)

Bako Rajaonah (Univ. Valenciennes, France)

Bechir Zalila (Univ. Sfax, Tunisia)

Bertrand David (Ecole Centrale de Lyon)

Carmen Costea (SPIRU HARET Univ, Romania)

Charalampos Alexopoulos (University of the Aegean, Greece)

Chokri Benamar (Univ. Sfax, Tunisia)

Christophe Kolski (Univ. Valenciennes, France)

Christophe Feltus (Luxembourg Institute of Science and Technology)

Damien Trentesaux (Univ. Valenciennes, France)

Daniel Zeng (Univ. Arizona, USA)

Dorota Jelonek  ( Univ. Czestochowa, Poland)

Elyn Lizeth Solano Charris (Universidad de La Sabana,Colombia )

Fadoua Drira (Univ. Sfax, Tunisia)

Fehmi  Hmida (Univ. Carthage, Tunisia)

Fenghua Zhu (Academy of Sciences, China)

Gérald Arnould (Luxembourg Institute of Science and Technology)

Gianmario Motta (University of Pavia, Italy)

Gilles Neubert (Ecole Supérieure de Commerce St Etienne, France)

Gilles Goncalves (Faculté des Sciences Appliquées de Béthune, France)

Grace Lin (Institute for Information Industry, Taiwan)

Hemam Mounir (Laboratoire Lire, France)

Ilhem Kallel (Univ. Sfax, Tunisia)

Jacob Tsao (Univ. San Jose, USA)

Jairo R.Montoya-Torres (Universidad de La Sabana,Colombia)

Javier Sanchez-Medina (Univ. Las Palmas de Gran Canaria, Spain)

Johann Höchtl (Danube University Krems, Austria)

Khaled Gaaloul (Luxembourg Institute of Science and Technology)

Kohtaroh Miyamoto (IBM Tokyo Research Laboratory, Japan)

Kuan Yu  Lin (National Taiwan University of Science and Technology, Taiwan)

Li Li (Tsinghua Univ., China)

Luisa Huatuco (Leeds Univ., UK)

Mahdi Khemakhem (Univ. Sfax, Tunisia)

Maher Aidi (Univ. Sfax, Tunisia)

Manuel Maarek (Heriot-Watt Univ., UK)

Marcin Zawada (Wroclaw University of Technology, Poland)

Marcin Seredynski (Luxembourg Institute of Science and Technology)

Marta Starostka-Patyk (Czestochowa University of Technology, Poland)

Mazigh Belhassen (Univ. Monastir, Tunisia)

Michel Gourgand (Blaise Pascal Univ.)

Mohamed Najehlakhoua (ISSAT MATEUR)

Mohamed Ben Halima (Univ. Sfax, Tunisia)

Mohamed Mostafa Eltaweel (Arab Academy for Science, Technology, and Maritime Transport)

Mohmed Djemai (Univ. Valenciennes, France)

Mohsen Maraoui (Univ. Monastir, Tunisia)

Mounir Ben Aissa (Univ. Sfax, Tunisia)

Mounir Benayed (Univ. Sfax, Tunisia)

Mourad Elabed (Univ. Valenciennes, France)

Moussa Diaf  (Univ. Tizi-Ouzou, Algeria)

Najib Najid (IRCCYN Nantes, France)

Omar Cheikhrouhou (Univ. Monastir, Tunisia)

Paula Bajdor (Czestochowa University of Technology)

Rehimi Férid (Univ. Sousse, Tunisia)

Riad Aggoune (Luxembourg Institute of Science and Technology)

Riadh Ben Hlima (Univ. Sfax, Tunisia)

Robin  Qiu (Pennsylvania State Univ.)

Safwat Altal (Emirates College of Technology, UAE)

Slim Turki (Luxembourg Institute of Science and Technology)

Sophie Michel (Univ. Le Havre, France)

Sylvain  Lecomte (Univ. Valenciennes, France)

Tarek Sadraoui (Higher Institue of business Administration, Tunisia)

Tarek Gaber (Suez Canal University, Ismailia, Egypt)

Tomasz Nitkiewicz (Częstochowa University of Technology)

Uwe Roth (Luxembourg Institute of Science and Technology)

Wady Naanaa (Univ. Monastir, Tunisia)

Walid Elloumi (Univ. Gabes, Tunisia)

Wassila Mtalaa (Luxembourg Institute of Science and Technology)

Wided Guedria (Luxembourg Institute of Science and Technology)

Wuling Huang (Chinese Academy of Sciences, China)

Yin Pan (Rochester Institute of Tech, USA)

Yu Zhang (Trinity Univ., USA)